Susan Ganz
President, Financial Women's Association
Interviewed by
Susan H. Burnell
In Good Company
Investing in Women Makes Good Business Sense
By Susan H. Burnell
The Forbes 100 Most Powerful Women list (October 25, 2010) compared the stock performance of 26 companies headed by women to the overall market and found that women-led companies outperformed the rest by an average of 28%.
Yet the gender gap persists at the top. Women only account for about 6% of the most senior jobs at publicly held U.S. corporations. So what is being done to give women the leadership and voice that will strengthen corporate and financial institutions?
The Financial Women’s Association(FWA) is a nearly 1,000-member organization that has been guiding women leaders since 1956. Today the FWA delivers the skills, networks and access to leadership that women in business need to succeed. The FWA—whose corporate supporters include leading global financial institutions—offers its members a broad spectrum of nearly 150 programs each year featuring thought leaders, trendsetters and business experts. The FWA engages its community of corporate supporters in sharing best practices and promoting women leaders all along the career continuum from emerging to senior executive positions.
“Visionary companies are appointing women to corporate boards, supporting the career trajectories of top women executives and managers, and demonstrating that there is a solid business case for women’s participation in corporate leadership,” says Susan Ganz, Financial Services Professional at the Center for Wealth Preservation and 2010–2011 President of the FWA. “Women are a dynamic part of the workforce, and including their voices expands a company’s ability to compete in the global arena.”
“What we’re seeing is that the ROI is higher the minute you have more women on a corporate board, and that one woman is not enough,” says Lily Klebanoff Blake, President of Klebanoff International and a past FWA President.
Speeding the Pace of Progress
While the presence of women at the highest levels of major corporations has ticked upward over the last decade,
progress is slow. Women are still vastly underrepresented in the executive ranks
and on corporate boards, and advocates
for women’s leadership report that
companies that fail to develop talented
women run the risk of falling behind
more forward-thinking firms.
The Catalyst 2010 study, Targeting
Inequity: The Gender Gap in U.S. Corporate
Leadership, reports that women
comprise nearly half of the U.S. labor
force, earn 57% of bachelor’s degrees
and 60% of master’s degrees, and control
or influence 73% of consumer decisions
in America. Yet the 2009 study
found that women made up only 6.3%
of executive-officer, top-earning positions
within the major public corporations
surveyed.
The most recent FWA100® report,
which surveyed major metropolitan New
York corporations, echoes the findings
of the Catalyst study, concluding that the
number of women in board and executive
positions increased only marginally
or decreased in 2009 compared to the
2008 study.
“The FWA100 study gets the dialogue
going about the need for organizations
like the FWA, which advocate for women
in corporate board rooms and executive
decision-maker roles, and equip them
to succeed in those roles,” says Blake.
Empowering Leaders
In the Financial World
By connecting with professional associations,
women are finding female role
models outside their own organizations,
enabling them to build skill sets and create
their own career paths. The FWA demonstrates
the power of an active community
of high-achieving professional women.
Diane E. D’Erasmo is Executive Vice
President, Commercial Banking for
HSBC Bank USA, N.A. Involvement with
the FWA has been part of her career
strategy for more than 25 years. For the
last three consecutive years, she has
been named among the “25 Most Powerful
Women in Banking” by U.S. Banker
Magazine. D’Erasmo now co-chairs the
FWA’s Executive Leaders Committee.
“HSBC is committed to initiatives that
support the development of our diverse
employee population,” D’Erasmo says.
“The FWA’s programs offer our employees
a wide range of resources for career
development, networking and community
service. My involvement at the
leadership level provides opportunities
to expand my personal network with
women who have similar career aspirations
and successes.”
In a single month, the FWA’s calendar
of professional development opportunities
may include talks by prominent
CEOs, updates on regulatory reform,
career-transition seminars and mentoring
opportunities. Partnerships with corporations
and educational institutions
bring an outstanding depth of content
and contacts to each activity.
A focus on helping develop future leaders
is another FWA strength. Its community
programs include financial outreach
activities, mentoring of young professionals,
microfinance initiatives, scholarships
and the promotion of entrepreneurship.
Cecilia Reyes,
Chief Investment Officer, Member
of the Group Executive Committee,
Zurich Financial Services
Zurich aspires to have the right person
in the right job at the right time, and
it embraces diversity of thought, skills
and experiences among its people. Zurich’s
leadership development programs
include a Global Associate Program
for university graduates and executive
leadership programs.
Diversity at Zurich is company wide. We
have had a female representative in the
Group Executive Committee since 2006.
Among the top five global insurers, Zurich
is the only one with a female representative
in its Group Executive Committee.
At our headquarters in Zurich, more
than 35 nationalities are represented by
our employees. Within my own area of
Investment Management, I work daily
with colleagues from 26 nationalities
from Europe, Asia, the Americas and
Africa, and a third of them are women.
The diversity of our people helps us better understand the needs of our
diverse range of clients across the
globe and contributes to making Zurich
an employer of choice.
www.zurich.com
Best Practices: Intentional Focus on Career Development
“Women in corporate leadership, in any sector, bring a more diverse set of experiences and leadership styles,” says
Kelly Mathieson, Managing Director,
J.P. Morgan Worldwide Securities Services
and a past President of FWA. “That
translates to better and more informed
decision making. The tangible benefits
are there. Yet companies need to have
an intentional focus on career development
for women at all levels to realize
those benefits.”
Studying best practices in leadership
diversity at successful companies can
help organizations get up to speed with
their own initiatives. One example of a
collaborative approach to professional
development is J.P. Morgan’s internal
Women’s Network. The company has
cosponsored a number of FWA programs,
which have allowed women at all levels to interact with FWA members.
Leadership and professional development
opportunities are essential to
Zurich Financial Services’ culture. “We
offer all employees access to the Zurich
Leadership Model competencies, and
they are expected to demonstrate leadership
behaviors,” says Cecilia Reyes,
Chief Investment Officer and Member
of the Group Executive Committee. “We
have also founded a Women’s Innovation
Network (WIN), which aims to support
women in reaching their professional
goals.”
“I think we all should take some
responsibility to think about what we
can do to give someone deserving an
opportunity,” says WIN Steering Committee
Member Jennifer Kyung, Head
of Underwriting and Claims Quality and
Training, Zurich North America. “WIN
provides a way for women in the company
to join a community and get help,
networking, support and mentoring outside
of their immediate team.”
HSBC also has an internal Women’s
Network, which was founded in 2002.
Its mentoring program provides women
with opportunities to address development
needs and career advancement
with a senior mentor.
Addressing the Gender Gap in U.S. Corporate Leadership
CEOs and executives of major companies, upon reading the Catalyst 2010 study, offered the following suggestions:
- Don’t assume that the playing field has been leveled.
- Redesign systems to correct early inequities.
- Collect and review salary growth metrics.
- Build in checks and balances
against unconscious bias.
- Make assignments based
on qualifications, not presumptions.
Source: Catalyst 2010 Targeting Inequity: The Gender Gap in U.S. Corporate Leadership
Developing the Next Generation of Corporate Leaders
Energy and agility are key drivers right
now in the workplace, says Mary Graham
Davis, President and Founder of Davis
Consulting Group and a member of FWA
Executive Leaders Committee. “It’s critical
for executives to be able to manage
change, especially in the ups and downs
of the financial services industry,” Davis
notes. “They need team leadership skills
and the ability to recruit and retain top
talent. They also need to be considering
succession planning so they can move
forward. FWA can help them develop >
and practice many of these capabilities.”
Davis is beginning to see movement in
the ranks at the top. “Having a few more
women in leadership roles doesn’t necessarily
make the path easier for others,
but it is encouraging,” she says. “FWA
does a great job preparing women for
the rigors of corporate leadership.”
For more information about the FWA and how to engage and empower women leaders, please contact fwaoffice@fwa.org and visit www.fwa.org.
Irene Dorner
President and CEO
HSBC Bank USA, N.A.
HSBC believes diversity makes for a better company and strives to create an inclusive workforce where people are valued for who they are and the unique ways in which they contribute.
HSBC North America has been recognized as an employer of choice by Asian Enterprise Magazine, DiversityInc, Human Rights Campaign, US Banker and the National Association of Female Executives (NAFE), among others.
HSBC’s Women’s Network employee resource group contributes to efforts to
attract, develop and retain talented female
employees through programs that support networking, mentoring, skill development
and volunteer leadership opportunities.One of the more senior women in the U.S. financial services industry, Irene Dorner, President and CEO of HSBC Bank USA, N.A., chairs the Bank’s Diversity Council and is an outspoken advocate for professional women. In 2010 she was a featured speaker at the NAFE Gala Awards in New York City and at the Women’s International Networking conference in Paris.
us.hsbc.com
FWA’s Global Reach
Among the FWA’s programs with the greatest impact for global firms are its international conferences and briefings with key government officials and industry leaders. “FWA was one of the first groups to go to China in 1977, and we have held successful conferences in India and Russia,” says Blake. The Spring 2011 conference delegation, led by Ganz, will travel to another of the BRIC nations, Brazil. The annual conference format allows participants to meet face-to-face with ambassadors, top business and finance leaders and other officials.
Delegations experience the culture of each nation, and bring back to their organizations invaluable insights on economic and financial conditions and opportunities in each country. The FWA also serves as a role model when it travels abroad, educating corporations and organizations on how to empower and advance women.