Gallup Summit Drives World-Class Performance
Many of the world's top-performing organizations that will gather for the upcoming Gallup Summit Fall 2009 (September 15-17, Washington, D.C.) understand that by emotionally engaging employees and customers, they capitalize on human behavior to drive critical outcomes. The Gallup Summit provides leaders the opportunity to share best practices and discuss the crucial issues that affect maximizing performance in their organizations. It also offers organizations the opportunity to benchmark their management practices against the world's best.
The Gallup Summit Fall 2009 will highlight discoveries and best practices in driving world-class performance. The summit will feature keynote speakers and small group workshops that will focus on these key areas:
- Best practices in managing employee and customer engagement. Participants will explore the best ways to support local managers in engaging customers and employees and the common organizational barriers that block their success.
- Best practices in recruiting, hiring and developing talented employees. Participants will learn how the best organizations recruit and hire employees, develop and capitalize on their employees' talents, and align development with succession-planning decisions.
The Gallup Summit Fall 2009 will showcase organization-wide initiatives that have improved key outcomes. Sessions will include presentations by executives from PNC Bank, Campbell Soup Company, Disney, Abdul Latif Jameel Co. Ltd., Charles Schwab, Navy SEALs, Pfizer and SAIC.
