It was 1971 – the year the NASDAQ opened its doors, five full years before Apple twinkled in Steve Jobs’ eyes and four years before the mighty giant Microsoft was conceived. It was also the year that CompuData came on the scene.
CompuData, Inc., a business software and technology solutions firm, was founded as a time-sharing service bureau back when computers filled large temperature-controlled rooms with raised floors. Much has changed in technology over the last 40 years, and CompuData has been there to guide its clients through the multitude of changes.
The rapid pace of progress in technology can be both a blessing and a curse to a firm like CompuData. “Our clients are always looking to gain an additional competitive advantage in their industries. So we’re always on the lookout for a newer technology to help give them that advantage,” says Angela Nadeau, president and CEO of CompuData. “Sometimes we’ve cannibalized an existing revenue stream in order to keep our clients on the cutting edge in their industries. But that’s the price you pay for putting your clients’ needs ahead of your own. And that’s what keeps our clients around for the long term.”
Depth and Breadth of IT Services
CompuData is consistently listed as a Top 100 Value-Added Reseller by several leading industry publications. This is due equally to the team’s dedication to customer service and its extensive knowledge of a wide range of business technologies, such as ERP and CRM software, as well as infrastructure, remote access, security and disaster recovery. According to Nadeau, “For ERP and CRM solutions, CompuData partners with Epicor and Sage. Both publishers offer a varied portfolio of software solutions. We choose the products that best fit each client, and then offer custom configuration or programming to create the perfect fit.”
Customers like the convenience of getting their technology from a single source and CompuData obliges with a full breadth of IT solutions. Its skilled team implements wireless WMS systems, Voice over IP phone networks, mobile sales apps, ecommerce sites, private cloud networks, and a host of other business technology solutions. “For some of our clients, we are their IT department. For others, we work closely with their staff and are brought in for project work that doesn’t make sense for them to do on their own,” says Nadeau.
CompuData serves mid-size businesses, primarily in the Philadelphia area, but has several nationwide clients as well. It was one of the first companies to offer 24×7 customer support to mid-size businesses. “Manufacturers that run three shifts and retail stores don’t operate 9 to 5, so neither do we,” says Nadeau. “We are here when our clients need us.”
The Evolution of Technology
Although superior customer service has been a 40-year constant with CompuData, technology itself is an ever-evolving field. “CompuData is always evolving to keep our clients up to date,” says Nadeau. “Currently attention is on the Cloud, SaaS applications, Mobility, and Business Intelligence tools. Funny how the Cloud and SaaS models are very similar to the old time-share model of the 1970s. Let’s see what the next 40 years hold.”
CompuData, Inc. 2701 Commerce Way, Philadelphia, PA 19154 215-969-1000 www.compudata.com